Catering website privacy
Privacy Policy
Your privacy is taken seriously. Majestic Provisions collects only what is needed to discuss your event, plan your catering, and meet our legal duties.
Information We Collect
We collect the details you choose to share when you ask about catering. This can include your name, contact details, preferred date, venue, guest numbers, menu requirements, dietary information, and budget guidance.
We may keep notes from calls and emails so we can answer accurately and follow the progress of an enquiry. Please share only dietary or personal information that is needed for the service.
- Enquiry form submissions and correspondence
- Event timing, venue and catering requirements
- Call records and booking information
How We Use Your Data
Your information helps us respond to an enquiry, prepare a suitable proposal, confirm arrangements, and provide the agreed catering service. We use it to contact you about practical details such as timings, access, guest requirements, and changes to the booking.
We may also use records to keep accounts, handle payments, resolve concerns, and comply with UK legal obligations. We don't use your details for unrelated marketing without a lawful basis and the required permission.
Data Sharing & Security
Information is shared only where it is needed to provide the service or meet a legal requirement. This may include payment providers, booking or communication systems, professional advisers, and authorities with a lawful request.
We take reasonable steps to protect customer information from loss, misuse, unauthorised access, and accidental disclosure. Access is limited to people who need the information for their work.
Retention and Disposal
We keep enquiry and booking records for as long as they are needed to manage the request, deliver the service, answer follow-up queries, and satisfy accounting or legal requirements. The period depends on the type of record and whether a booking takes place.
When information is no longer required, it is securely deleted or disposed of. Records may remain where a legal claim, financial record, or regulatory duty requires continued storage.
Your Rights & Contact
UK data protection law gives you rights over your personal information. Depending on the circumstances, you can ask for access, correction, deletion, restriction of processing, or a copy of information in a usable format. You can also object to certain processing.
We may need to confirm your identity before completing a request. Contact Majestic Provisions at [email protected] or call +44 7970 984846. You can also raise a concern with the Information Commissioner's Office (ICO) through its official website.